Service Technician - Anchorage
Location: Anchorage, Alaska
Description: Enstar Natural Gas is employing Service Technician - Anchorage right now, this vacancy will be ordered in Alaska. Further informations about this vacancy opportunity please give attention to these descriptions. DESCRIPTION
The Service Technician position responds to and investigates reported gas leaks and line break emergencies; sets, removes, locks, and unlocks meters; inspects! gas piping and gas appliances for code compliance; repairs/troubleshoots gas appliances; relights appliances. Additionally, this position investigates customer complaints concerning gas leakage or low pressure and abnormal consumption of gas appliances. Also obtains final and initial meter reads, handles collection activities, and respond to and assists emergency responders on Carbon Monoxide calls.
Physical Effort:
Sitting, standing, walking, bending over, crouching, kneeling, pushing or pulling, talking, repetitive use of hands and arms, repetitive use of legs, grasping, lifting and carrying of up to 25 lbs., eye/hand coordination, and fine manipulation.
Visual Acuity:
Close vision (clear at 20" or less), distance vision (clear at 20' or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up or down), depth perception (three-dimensional vision, ability to ! judge distances and spatial relationships), and ability to adj! ust focus (ability to adjust the eye to bring an object into sharp focus).
Mental Effort:
Thinking analytically, communication (effective verbal and written), handling stress and emotions, concentrating on tasks, remember details, make decisions, adjusting to change, and examining/observing details.
Environmental Factors:
Working inside (hot/heat and cold) and outside (cold), working around/with sharp objects/tools, working in dirty (soil) areas, working in dry areas, working in areas with noise, working in areas with hot temperature devices (burners and flame torches), working around wet/slippery floors/surfaces, working with others, and working alone.
ENSTAR IS AN EQUAL OPPORTUNITY EMPLOYER
DUTIES
- Investigate gas odor/leak calls. (Examine meters, probe and inspect above ground and below ground gas piping for gas concentrations. Inspect appliance connections for leaks, such as loose pipe joints, to! pinpoint gas leaks.)
- Perform repairs, adjustments, and relights to natural gas burning appliances.
- Repair or replace gas meters, gas regulators, and meter bars.
- Investigate suspected illegal use of gas.
- Install gas piping, rebuild meters sets, appliance connects, repair leaks.
- Discontinue or connect gas service to customer's establishment, following written or oral instructions.
- Investigate customer complaints regarding high service cost. (May inspect meters, valves, and pipes to detect defects such as leaks or malfunctioning meters using testing equipment.)
- Perform collections activities including hanging door tags, locking meters, obtaining reads, and discussing payment details with customers
- Install commercial and residential-type gas meters and regulators in buildings.
- Remove meters from vacated or abandoned buildings.
- Use portable computer to receive, create, cancel and close wor! k orders.
- Inspect gas piping and appliance installations for c! ode compliance on customers' premises.
- Work in all types of weather conditions especially in cold and wet environments; may include walking through deep snow.
MINIMUM QUALIFICATIONS:
- High School Diploma or GED.
- Three years' service/plumbing experience.
- Thorough knowledge of the Uniform Plumbing and Mechanical Codes.
- Previous gas utility experience in customer service is desirable.
- Self-directed and self-motivated. Must be able to think and work independently with minimal supervision or assistance from others.
- Must possess a current Alaska driver's license, State of Alaska limited Plumber's License and Municipality of Anchorage Gasfitters card, or qualify to take the test. (Company will allow reasonable time to obtain required licenses.)
- Able to work standby, rotating shifts, extended hours, weekends and holidays.
- Must be able to perform emergency re! sponse functions.
- Must have good communication skills, be able to maintain good customer service standards, and effectively handle conflict.
- Must be able to use portable computer for receiving, closing, canceling work orders and viewing/modifying customer account information.
- Qualified applicants must reside within 60 minutes driving time to the Anchorage Operations Center on International Airport Road, and within 30 minutes driving time to the Anchorage Operations Center when on standby assignment.
- Must be able to pass federally required initial and continuous Operator Qualifications training.
- Ability to pass a background, driving, employment history, and drug screen.
- Ability to interpret and apply Uniform Plumbing and Mechanical Codes.
- Ability to learn and understand ENSTAR's Standard Operating Procedures (SOPs) as they relate to service department fieldw! ork.
- Ability to interpret/enforce applicable codes related to ! setting meters (gas piping, venting, etc.).
- Ability to read/interpret as-builts/maps; applicable code books.
- Ability to effectively operate various company supplied leak investigation equipment. (Heath Pak, JW's, Gas Tracs)
- Experience with leak and Carbon Monoxide investigations.
- High mechanical aptitude.
- Ability to write legibly and complete detailed paperwork accurately.
- Ability to use a laptop computer to generate/complete Field Activities.
- Must maintain a positive work atmosphere through effective interactions and communications with co-workers, customers and management.
- Must maintain a safe environment for co-workers, customers and the public through adherence to established safety standards and timely reporting of potential hazards.
- Must adhere to ENSTAR's policies and procedures related to the code of business ethics, compliance, responsible use ! of assets, and all applicable state and federal laws.
- Investigate gas odor/leak calls. (Examine meters, probe and inspect above ground and below ground gas piping for gas concentrations. Inspect appliance connections for leaks, such as loose pipe joints, to pinpoint gas leaks.)
- Perform repairs, adjustments, and relights to natural gas burning appliances.
- Repair or replace gas meters, gas regulators, and meter bars.
- Investigate suspected illegal use of gas.
- Install gas piping, rebuild meters sets, appliance connects, repair leaks.
- Discontinue or connect gas service to customer's establishment, following written or oral instructions.
- Investigate customer complaints regarding high service cost. (May inspect meters, valves, and pipes to detect defects such as leaks or malfunctioning meters using testing equipment.)
- Perform collections activities including hanging door tags, locking meters, obtaining reads, ! and discussing payment details with customers
- Install commerci! al and residential-type gas meters and regulators in buildings.
- Remove meters from vacated or abandoned buildings.
- Use portable computer to receive, create, cancel and close work orders.
- Inspect gas piping and appliance installations for code compliance on customers' premises.
- Work in all types of weather conditions especially in cold and wet environments; may include walking through deep snow.
- .
If you were eligible to this vacancy, please send us your resume, with salary requirements and a resume to Enstar Natural Gas.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy starts available on: Wed, 10 Jul 2013 06:22:29 GMT
Apply Service Technician - Anchorage Here