Job Scope
- Conduct daily checks of all Show Technology areas and document the observations. Develop a plan for addressing any identified issues, while ensuring strict adherence to Standard Operating Procedures (SOP) and Job plans.
- Maintain and improve Preventative Maintenance plans for existing and new rides & attractions
- Integration, commissioning, and training of existing and new rides & attractions.
- Make recommendations for upgrades and training requirements as needed
- Maintain and improve Preventative Maintenance plans for existing and new rides & attractions.
- Ensure proper inventory levels for spare parts for all ride & attractions.
- Review AVL drawings as required.
- Ensure that proper rides & attractions on-the-job training program is followed and updated as necessary.
- Utilize the CMMS (Computerized Maintenance Management System) as a tool to improve maintenance
- Practices and provide necessary input to improve processes and procedures.
- Provide the necessary input for the rides & attractions’ OPEX and CAPEX annually.
- Cooperation with Show Technology specialists to constantly improve rides & attractions.
- Conducting performance reviews for the team and disciplinary actions within the team.
- Support and oversee the duty schedule, and training schedule of the team.
- Ensure all Colleagues within the group are properly trained and utilize all safety equipment issued to them by maintaining 100% compliance in order to reduce workplace injuries and accidents.
- Oversee facility/attraction installation processes as to ensure the installation meets all the requirements set forth in the contract, specifications and drawings.
- Participate in facility/attraction design review processes to communicate operational improvements to designers.
- Participate in facilities/attractions refurbishment program by developing scope requirements, budget requirements, schedule, insuring all third party inspections are complete working in conjunction with the HSE department and providing acceptance of the facility/attraction.
- Overseeing the park maintenance operations to achieve stated objectives for ride maintenance, ride checks, repairs, costs, guest service satisfaction, park operational cleanliness and sanitation.
- Managing the department recruitment process.
- Procurement of the CAPEX and Inventory items.
- Tracking of the CAPEX & Inventory budgets - forecast and variances.
- Implementation of the comprehensive Preventive Maintenance Program for the park rides and equipment.
- Actively seeking and implementing cost saving programs to provide positive financial results.
- Development and implementation of the Technical Services Department processes, policies, and procedures.
- Coordinator of the Colleagues training program (internal and external trainings and certifications).
- Represent the department in all meetings and functions in the absence of the Show Technology Manager.
- Supports the Show Technology Manager in managing the On-Site Show Technology Team.
- Other duties as required.
- Meet divisional goals and metrics & ensure safety, health, and environmental matters are followed and adhered to.
- Assist in vendor selection and approve all designs ahead of project start up.
- Conduct appraisals for team members and establish and set their KPI’s.
To be considered for this role you will need:
- Electronics, Electrical, IT Engineering background (Theme Park) or Diploma, Degree or Related AVL technical (CTS) qualification.
- 7+ years’ experience in the audio-visual industry
- Hands on installation experience.
- Strong verbal and written communication skills
- Good problem-solving and technical troubleshooting skills
- Knowledge of programming/scripting languages (Lua, JavaScript, etc.) Knowledge of Windows and Linux operating systems preferred.
- Knowledge of networking for AV including VLANs, routing, (certification a plus)
- Knowledge of Juniper networks and Extreme networks is a plus.
- Knowledge of at least one Control System programming environment (Q-SYS Control, Medialon, Alcorn McBride, etc.)
- Knowledge of at least one Audio DSP platform (Q-SYS and Media Metrix preferred)
- Able to adhere to strict timelines.
- Proven ability in day-to-day operational management
- Ability to understand one-line drawings and schematics.
- Possess a firm knowledge of installation tools and have the ability to use them.
- Ability to lift at least 25 kg.
- Knowledge of LED lighting and video systems
- Created various schedules as required
- Experience using maintenance management systems
- Experience working at height
