Office Assistant I (PCN 06-3861)
Location: Bethel, Alaska
Description: Workplace Alaska is employing Office Assistant I (PCN 06-3861) right now, this job will be placed in Alaska. Further informations about this job opportunity kindly see the descriptions. The Department of Health and Social Services, Office of Children's Services, Western Regional Office is recruiting for an
Office Assistant I.
This position works as part of the Regional Team s! upporting the Bethel, Aniak, and St. Mary's field offices.
The incumbent provides direct support to meet the needs of the regional office. This position works directly with confidential information pertaining to children in custody and potential reports of harm.
Key responsibilities include, but not limited to:
Working as part of a team with the ability to coordinate communications and efforts among team members and others accordingly.
Communicating information about policies, procedures, and regulations to the public and co- workers, in person, over the phone, and in writing.
Effectively working with Microsoft Office 2007.
Accurately and efficiently distributing mail.
Answering a multi-line phone system, assisting callers and/or directs callers to the appropriate individual.
Greets clients.
Entering and retrieving information from an electronic data base quickly and accurately.
Processing regional mail, special needs! billing and regional administrative billing.
Copy confide! ntial court discovery and submit to Attorney General’s office on time.
Equipment inventory
Accurate case file and discovery tracking
Supply ordering. We are looking to hire an individual with the following demonstrated Knowledge, Skills, and Abilities (KSA's):
Reliable, consistent, prompt, positive and outgoing. Enthusiasm for what you do.
Strong commitment to teamwork and flexibility.
Ability to stay focused on numerous details and to maintain a high level of accuracy.
Thorough understanding of clerical processes and functions is preferred.
Knowledge and usage of general office equipment- copiers, printers, faxes, scanners, multi-line phone system is preferred.
Ability to multi-task with frequent interruptions while remaining calm, organized, and accurate.
Ability to deal with angry and upset individuals in a professional manner.
Able to learn new computer programs and processes quickly and easily.
Strong written and o! ral communication skills.
Advanced level experience with Microsoft Office 2007 preferred.
Openness and flexibility in your approach to developing new knowledge and skills.
Willingness to travel to other field offices in the Region to provide administrative coordination and support. Please read the following carefully :
Your Cover Letter serves as your first opportunity to convince the Hiring Manager that you are the best candidate for this position. It is also an example of your professional writing skills. It will be reviewed for content, organization, spelling, and grammar. Be certain that it is in business letter format and be careful with your word use, grammar, and spelling.
Please describe what makes you the best person for this job . The education and/or experience being used to meet the minimum qualifications for this position must be highlighted and adequately documented in the application and cover letter in order to be considered. You sho! uld note the “ideal†knowledge, skills and abilities you possess th! at prepare you to meet the key responsibilities mentioned above. Use examples of how in your professional career you had similar responsibilities and what knowledge, skills, or abilities, you used to influence positive change.
Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar response on any portion of your application, failure to address the Knowledge Skills and Abilities, or not submitting a cover letter may lead to your removal for consideration to interview for this position.
Fingerprinting and background checks are required for this position
If you have the Knowledge, Skills and Abilities (KSA's) that are similar to those outlined above, we want to hear from you!
Minimum Qualifications:
High school diploma or the equivalent.
AND
Six months of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, s! orting mail, entering data, receiving payments, making change, or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience).
A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in Locating Information, skill level 3 or higher in Applied Mathematics, and skill level 3 or higher in Reading for Information will substitute for the high school diploma and required experience.
Special Note:
“High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of pa! id or volunteer experience that totals 12 years and includes basic cler! ical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
ACT WorkKeys® skill testing and career readiness certification is available at the Department of Labor and Workforce Development’s Alaska Job Centers.
Positions in this class require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular Alaska driver's license and be 18 years of age or older.
Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.
Additional Required Information:
At time of interview applicant must submit:
1. A copy of academic transcripts, if education is used to meet the minimum qualifications for the job class;
2. A list of three (3) professional references, which include daytime telephone numbers, at least one (1) of these must be fr! om a current or former supervisor;
3. Copies of the two (2) most recent performance appraisals, if unavailable, two (2) documented supervisory letters of reference may be substituted.
Please read the below information carefully. This applies to your application submission.
COVER LETTER
A cover letter is required. Please attach it as a separate document for this position. The cover letter should highlight your knowledge, skills, abilities, and experience as they pertain to the responsibilities listed in the job description above. Please attach the cover letter to your application before submitting it online or, if unable to attach to your application, fax it to the contact number provided in the job posting. The cover letter will be used to help determine which applicants will advance to the interview phase of the recruitment and selection process .
EDUCATION
If post-secondary education is required to meet the minimum qualifications, yo! u must fill in the Education section of the application. If you have no! t obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your! responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. I! f you choose to be contacted by email, please ensure your email address! is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/js_lostpswd.cfm?&topheader=alaska.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at the address above. The State of Alaska is an equal opportunity employer.
Contact Information:
Diane Moehring, Administrative Officer I
Phone: (907) 543-7226
Fax: (907) 543-4143
E-mail: Diane.Moehring@alaska.gov
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If you were eligible t! o this job, please give us your resume, with salary requirements and a resume to Workplace Alaska.
Interested on this job, just click on the Apply button, you will be redirected to the official website
This job starts available on: Sun, 04 Aug 2013 07:33:13 GMT
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