Administrator I, II
Location: Anchorage, Alaska
Description: Southcentral Foundation is at the momment seeking for Administrator I, II right now, this job will be reside in Alaska. More details about this job opportunity please read the description below. Administrator is responsible for directing the day-to-day performance and operation of multiple functions or departments. The Administrator interprets company policy and objectives and develops plans necess! ary to achieve objectives.
This is a two level job progression in departments in which there is sufficient complexity, accountability and management breadth such that the Administrator is directly responsible for progressively more responsible and independent work experiences as part of the overall assessment of their ability and capability. Promotion between job levels is based on performance on prior assignments and the demonstrated ability to successfully handle more progressively responsible assignments.
For divisions in which there is not sufficient complexity, accountability and management breadth the position will be an Administrator I and job progression is not available.
KNOWLEDGE, SKILLS, AND ABILITIES:
Customer Care & Relationships:
Creates, develops, and nurtures culturally appropriate interactions and connections with each other, customer-owners, and the community.
Ensures processes and systems for exceptiona! l customer service are in place for all departments assigned. !
- Ensures compliance with established customer service standards.
- Utilizes customer satisfaction data and information to develop, implement and measures changes in customer service strategies.
- Promotes a customer driven approach to service delivery that is culturally appropriate and based on customer input and feedback.
- Evaluates, develops, and implements changes in policy, procedures, regulations and standards throughout the departments assigned.
- Builds effective interpersonal relationships within the departments assigned, across the division and throughout SCF.
- Resolves complaints and conflicts timely and appropriately according to standards and established guidelines.
Maintains quality, safety, and infection control standards.
Compliance with all applicable laws, policies, procedures, bylaws, regulatory requirements, and best practice guidelines regarding Pr! ivacy of Healthcare Information, Corporate and Healthcare Compliance.
Communications & Teamwork:
Shares and receives information, opinions, concerns, and feedback in a supportive manner.
Works collaboratively by building bridges, and creating rapport with team members within departments and across the organization.
Ensures processes and systems for communication are in place for all departments assigned.
- Remains visible and available to employees at all times in order to facilitate communication.
- Takes a leadership role on functional committees.
- Ensures the development, implementation and monitoring of communication methods in order to keep employees up to date on what is happening throughout SCF and within the departments assigned.
- Uses effective oral and written communication skills.
- Ensures that all required reporting and documentation processes are completed timely and accurately.
- Leads and participat! es on committees and work groups throughout SCF.
Works in a multi-disciplinary team environment.
Directs the day-to-day performance and operation of the departments assigned.
- Directs the delivery of service for the departments assigned.
- Directs multiple functions and processes throughout the departments assigned.
- Ensures readiness for accreditation at all times.
- Coordinates processes, and activities across all departments assigned.
- Organizes work across all departments assigned in an effective manner.
- Ensures adequate staffing across all departments assigned.
- Ensures with all applicable regulations, policies, procedures and standards.
- Establishes procedures and standards for the department that are consistent with regulatory and other established standards.
- Evaluates, establishes, monitors and takes appropriate actions for! follow up for dashboard and other performance measures.
- Evaluates, and monitors the workload and productivity of the departments assigned and takes any necessary corrective action.
- Directs the timely completion of all work assignments and the work of those departments assigned.
- Ensures that timely and appropriate recognition and corrective action and given for all department employees.
- Establishes, monitors, and provides feedback for employee standards for all employees assigned.
- Ensures the timely and meaningful performance evaluation of all department employees.
- Monitors and develops improvement action items to improve employee satisfaction based on data and information.
- Develops methods and processes to create a work environment that motivates and encourages all employees.
- Creates a positive and engaging work en! vironment within the departments assigned.
- Evaluates and monit! ors the recruitment and selection process within the departments assigned.
- Promotes Alaska Native hire and retention.
- Directs and ensures the effective application of the compensation strategy for SCF by actively engaging with Human Resources to establish salary offers for new hire employees.
- Establishes budget targets for revenues and expenditures each year.
- Monitors budget expenditures and revenues on a regular basis in order to achieve established budget targets.
- Develops and implements processes and methods to improve revenues and reduce expenditures.
- Seeks out ways to acquire additional funding and resources.
Makes meaningful improvement to services, program, and processes and/or organizational effectiveness that creates new value for customer-o! wners and employees.
Manages the strategic planning and improvement processes for all departments assigned.
- Ensures alignment with the Mission, Vision, Key Points and Operational Principles of SCF.
- Develops and implements long range and short range strategic initiatives and work plans using the SCF strategic planning process and tools.
- Monitors progress to work plans and reports on progress using the annual planning tool.
- Uses improvement tools and methods in the day to day work and ensures use of these tools in all departments assigned.
- Develops, implements and monitors Balanced Scorecard measures to effectively oversee the long term initiatives of the departments assigned.
- Monitors outcomes of effectiveness and develop work plans for improvement and change across all departments assigned.
- Trains, educates and deploys improvement tools, methods and processes throughout the departments assigned.
- Participates in the corporate strategic planning processes and on! improvement work groups and committees.
Workforce Development Skills & Abilities
Seeks out additional learning opportunities to continue to develop the technical and professional skills needed now and in the future.
Takes responsibility for all work activities and personal actions by following through on commitments.
Directs the development, education and training of departments assigned.
- Ensures that all employees have training and development goals and plans in place.
- Provides training and education by conducting training courses.
- Ensures that all employees in job progression and moving forward in achieving milestones in order to progress.
- Develops, implements and monitors the development of Alaska Native employees within the departments assigned.
- Oversees the process for succession planning for the departments assigned.!
- Ensures the effectiveness of the department orientation process.
- Mentors others for continued growth and development.
- Provides on the job training, mentoring and development for all supervised.
Uses computers and appropriate software.
Effectively and efficiently makes decisions independently.
Performs job independently.
Meets production standards.
Additional Responsibilities for Administrator II: Meets all requirements of Administrator I in addition to the following:
Customer Care & Relationships:
Ensures exceptional customer service across multiple departments.
Communications & Teamwork:
Ensures effective communication across multiple departments.
Directs the day-to-day performance and operation of multiple departments.
Management of human resource functions.
Managing budgets including reve! nues and expenditures timely and effectively.
Improvement &! Innovation:
Applies the operational principles and the SCF methods of improvement.
Oversees and manages the strategic planning process across multiple departments.
Oversees the use and deployment of improvement tools, methods and processes across multiple departments.
Workforce Development Skills & Abilities
Oversees the development, education and training of employees.
QUALIFICATIONS:
SCF programs are established for the purpose of serving a primary population comprised of Alaska Natives who are affiliated with the Cook Inlet Region Inc. (CIRI), and Alaska Natives and American Indians within SCF’s geographical service area. Employees should have a thorough understanding of the cultures and the needs of the CIRI members, and of the general culture and needs of Alaska Natives and American Indians. Such knowledge is critical in order to ensure the achievement of the mission and vision of SCF: working together with the N! ative community to provide the best services with Native staff who value the family and family wellness as the heart of the Native community.
1. Master’s degree or equivalent education/training and work experience.
2. Two (2) years of experience at the Manager II level or demonstrated proficiency as a Manager II at Southcentral Foundation.
Additional Qualifications for Administrator II: Meets all requirements of Administrator I in addition to the following:
1. Two (2) years of demonstrated experience at the Administrator I level or demonstrated proficiency as an Administrator I at Southcentral Foundation.
2. Two (2) years working for Southcentral Foundation.
Working Environment:
BSD: Administration
- Employee may be exposed to: outdoor weather conditions (under 1/3 time)
- Noise level: Moderate noise (i.e. business office with computers and printers, light traffic) Physical Demands:
- Position requires: stand (under 1/3 time); walk (under 1/3 time); sit (to 2/3 time); use hands to finger, handle or feel (to 2/3 time); talk or hear (over 2/3 time)
- Weight lifted or force exerted: Up to 10 pounds (over 2/3 time), Up to 25 pounds (under 1/3 time)
- Special vision requirements: Close vision (clear vision at 20 inches or less), Color vision (ability to identify and distinguish colors)
- Additional physical demands: this position requires driving; employee may be required to work holidays, evenings, weekends, and nights; employee must be able to respond when needed by prompt appearance at a required location; travel may be required; the employee is able to work under physically and emotionally stressed conditions.
BSD: Administration
BSD: Administration
Age of Customer-Owner Population Served
Population
This position does not provide direct customer-o! wner care
This position does not provide direct customer-owner care
Working Environment:
ETS: Administration
- Employee may be exposed to: none.
- Noise level: Moderate noise (i.e. business office with computers and printers, light traffic).
ETS: Administration
- Position requires: stand (under 1/3 time); walk (under 1/3 time); sit (over 2/3 time); use hands to finger, handle or feel (over 2/3 time); reach with hands and arms (under 1/3 time); talk or hear (over 2/3 time).
- Weight lifted or force exerted: Up to 10 pounds (under 1/3 time).
- Special vision requirements: Close vision (clear vision at 20 inches or less), Depth perception (three-dimensional vision, ability to judge distances and spatial relationships).
- Additional physical demands: employee may be required to work holidays, evenings, weekends, and nights; employee must! be able to respond when needed by prompt appearance at a required loca! tion; travel may be required; the employee is able to work under physically and emotionally stressed conditions.
ETS: Administration
Age of Customer-Owner Population Served
Population
This position does not provide direct customer-owner care
This position does not provide direct customer-owner care
Working Environment:
ETS: Planning & Grants
- Employee may be exposed to: none.
- Noise level: Quiet conditions (i.e. library, private office).
ETS: Planning & Grants
- Position requires: stand (under 1/3 time); walk (under 1/3 time); sit (over 2/3 time); talk or hear (over 2/3 time).
- Weight lifted or force exerted: Up to 10 pounds (under 1/3 time).
- Special vision requirements: No special vision requirements.
- Additional physical deman! ds: this position requires driving; employee may be required to work holidays, evenings, weekends, and nights.
ETS: Planning & Grants
Age of Customer-Owner Population Served
Population
This position does not provide direct customer-owner care
This position does not provide direct customer-owner care
Working Environment:
ODI: Quality Assurance
- Employee may be exposed to: exposure to bloodborne pathogens (under 1/3 time); hazardous waste (under 1/3 time).
- Noise level: Quiet conditions (i.e. library, private office).
ODI: Quality Assurance
- Position requires: stand (to 2/3 time); walk (to 2/3 time); sit (to 2/3 time); use hands to finger, handle or feel (to 2/3 time); reach with hands and arms (to 2/3 time); stoop, kneel, crouch, or crawl (under 1/3 tim! e); talk or hear (over 2/3 time).
- Weight lifted or force exert! ed: Up to 10 pounds (under 1/3 time), Up to 25 pounds (under 1/3 time).
- Special vision requirements: Close vision (clear vision at 20 inches or less).
- Additional physical demands: this position requires driving; employee may be required to work holidays, evenings, weekends, and nights; employee must be able to respond when needed by prompt appearance at a required location; travel may be required; the employee is able to work under physically and emotionally stressed conditions.
ODI: Quality Assurance
Age of Customer-Owner Population Served
Population
Nonage specific task (N/A)
All populations
Working Environment:
RAD: ANMC Dental
- Employee may be exposed to: exposure to bloodborne pathogens (under 1/3 time); hazardous waste (under 1/3 time); fumes or airborne particles (under 1/3 time); toxic or caustic ! chemicals (under 1/3 time).
- Noise level: Moderate noise (i.e. business office with computers and printers, light traffic).
RAD: ANMC Dental
- Position requires: stand (under 1/3 time); walk (under 1/3 time); sit (over 2/3 time); use hands to finger, handle or feel (under 1/3 time); fumes or airborne particles (under 1/3 time); reach with hands and arms (under 1/3 time); talk or hear (over 2/3 time).
- Weight lifted or force exerted: Up to 10 pounds (over 2/3 time).
- Special vision requirements: Close vision (clear vision at 20 inches or less), Color vision (ability to identify and distinguish colors), Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point). Depth perception (three-dimensional vision, ability to judge distances and spatial relationships). Ability to adjust focus (ability to adjust the eye to! bring an object into sharp focus).
- Additional physical demand! s: employee may be required to work holidays, evenings, weekends, and nights; employee must be able to respond when needed by prompt appearance at a required location.
RAD: ANMC Dental
Age of Customer-Owner Population Served
Population
- Pediatric (1-12 yrs)
- Adolescent (13-17 yrs)
- Adult (18-64 yrs)
- Geriatric (65 yrs & older)
- Customer-owner with exceptional communication needs
- Customer-owner with developmental delays
RAD: Information Technology Services
- Employee may be exposed to: none.
- Noise level: Moderate noise (i.e. business office with computers and printers, light traffic).
RAD: Information Technology Services
- Position requires: stand (under 1/3 time); walk (under 1/3 time); sit ! (under 1/3 time).
- Weight lifted or force exerted: Up to 10 pounds (under 1/3 time), Up to 25 pounds (under 1/3 time).
- Special vision requirements: No special vision requirements.
- Additional physical demands: employee must be able to respond when needed by prompt appearance at a required location.
RAD: Information Technology Services
Age of Customer-Owner Population Served
Population
This position does not provide direct customer-owner care
This position does not provide direct customer-owner care
INTERESTED APPLICATIONS:
Please complete an online application by clicking the 'Apply' button at the top/bottom of this page. For more information contact Human Resources via the SCF Contact page or (907) 729-4977 or Toll free at 1-800-478-3343
NATIVE PREFERENCE UNDER P.L. 93-638.
Preference will not be given ! unless certification is submitted to Human Resources (a copy is accepta! ble).
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Southcentral Foundation.
Interested on this job, just click on the Apply button, you will be redirected to the official website
This job starts available on: Wed, 08 May 2013 01:13:27 GMT
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