LOAN CONTROL RECOVERY OFFICER 00080072201
Location: Anchorage, Alaska
Description: Denali Alaskan Federal Credit Union is currently interviewing LOAN CONTROL RECOVERY OFFICER 00080072201 right now, this career will be ordered in Alaska. More details about this career opportunity please give attention to these descriptions. Responsible for the collection, maintenance, and handling of accounts deemed a charge off including but not limited to initiation of legal action.
Duties and Responsibilities:
1. Assists in the collection and maintenance of the charged-off loan portfolio 2. Prepares and distributes dunning letters to charge off accounts pursuant to recovery collection framework 3. Must be able to utilize diverse methods of communication channels pursuant to the recovery collection framework 4. Must be able to demonstrate diverse collection methods assuring a consistent return/recovery 5. Perform extensive research/review and execute skip tracing 6. Prepares and distributes court documents for small claims/civil cases initiated by the Credit Union 7. Handles frequent telephone and face-to-face contact with members 8. Determines the best method of collection for each account to produce the highest net return at the lowest possible cost 9. Ensures that judgments issued by the court are recorded as warranted 10. Pursues skips and judgments to insure all collection efforts have been exhausted 11. Attends and participates in small claims/civil hearings both in person and telephonically 12. Establishes and sustains business relationships with Credit Union attorney and process servers 13. Ability to reestablish members financial relationship to revitalize charge off 14. Ability to analyze members financial situation and devise a suitable repayment plan 15. Ability to stratify collection activities to maximize recoveries 16. Ability to analyze charge off obligations and secure the debt with a source of return 17. Reconcile recovery transactions and balances to maintain accurate accounts 18. Files correspondence and legal documents in member files 19. Working knowledge of Fair Debt Collection Practices Act (FDCPA) 20. Cross-sells other Credit Union products 21. Performs other duties as assigned
Required Education:
High school diploma or equivalent required.
Required Experience:
Must have 3 years of collection experience, including experience in small claims/civil action.
Physical Requirements:
Office mobility required. Must possess sufficient manual dexterity to skillfully operate standard office equipment. Corrected vision and hearing in normal range. A telephone device to enhance hearing will be provided if needed. Must be able to physically lift up to 35 pounds. May require use of handcart or other device for the transportation of materials.
Training:
- Maintain a staff satisfaction rating of 4.0 out of 5.0 using the Internal Service Survey and based on the service standards established by Denali Alaskan Federal Credit Union.
- Complete Denali Alaskan Federal Credit Union’s product assessment within 90 days of employment with a score of 100%.
Skill Requirements:
Working knowledge of consumer lending documents and lien filing requirements preferred. Working knowledge of United States Judicial system, with an emphasis on small claims/civil required. Excellent oral and written communication skills required. Basic typing and computer skills required. Must be detail oriented, have good organizational skills, and the ability to manage deadlines.
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Denali Alaskan Federal Credit Union.
Interested on this career, just click on the Apply button, you will be redirected to the official website
This career will be opened on: Fri, 20 Jul 2012 03:46:43 GMT
Apply LOAN CONTROL RECOVERY OFFICER 00080072201 Here